Rental Contract Terms & Conditions
Select supply product is rented on a first-come, first-served basis. All rental requests should be placed with our Supply Department no later than five weeks prior to the requested delivery/ pick up date. If less than five weeks notice is given, availability is not guaranteed. Items will be reserved only upon receipt of a signed rental contract.
If you would like to print a copy of the rental booklet, click here.
Should there be any issues with your rental, you must notify us within 24 hours.
All rentals must be returned in the same salable packaging as they were received. You will be charged a replacement fee if the product is not returned in the original packaging.
Green Mountain is not responsible for any lost, stolen or damaged items while in your possession. In the event the product is lost, stolen or damaged, you will be charged the full sale price and any additional fees we incur to replace the product.
A refundable cleaning deposit of $300 will be charged at the time of rental. It will be applied if the product is returned in an unsaleable condition. The deposit is refunded if the product is returned in salable condition.*
We recommend battery operated candles, pre-poured candles or liquid tea lights. If open flamed candles are used and wax residue is present upon return, the container will be returned to you and you will be charged the full sale price along with any applicable fees.
Rental term is a maximum of 6 days to ensure availability for other customers. Rentals returned late will be charged a daily fee which will be the rental cost of the item per day.
All rental products are billed according to customer terms.
We can deliver your rental products for $25 or up to 10% (depending on delivery size and rental cost), the same amount will be applied if we pick-up.
All orders are subject to a 10% cancellation fee within 10 days of rental pick up/delivery date.